hi98 Terms & Conditions

1. Introduction & Applicability

Welcome to the hi98 platform. These Terms and Conditions ("Terms") apply to the use of the hi98 website and all its services. By accessing the website or creating an account, you are considered to have fully read, understood, and agreed to these Terms.

If you disagree with any part of these Terms, please refrain from using the platform. hi98 reserves the right to amend or modify these Terms at any time. Changes take effect as soon as they are published on the website. Continued use of the platform constitutes your acceptance of the updated Terms.

2. Account Registration & Management

2.1 Eligibility to Register

To open an account with hi98, you must meet the following requirements:

• You must be at least 21 years old.
• You do not reside in a jurisdiction where online gaming is legally prohibited.
• You are using the platform voluntarily and of your own free will.
• You do not already have an active account with hi98.

2.2 Accuracy of Account Information

All information provided at the time of registration must be accurate, complete, and up to date. Providing false or misleading information gives hi98 the right to immediately suspend or close the account. Any changes to information must be reported to the support team without delay.

2.3 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. You are solely responsible for all activity carried out through your account. If you suspect a security breach on your account, contact hi98 support immediately.

3. Deposit & Withdrawal Policy

3.1 Supported Payment Methods

The following payment methods are currently supported on the hi98 platform: bKash, Nagad, Rocket, Upay and bank transfer (including major Bangladeshi banks such as BRAC Bank, Dutch-Bangla Bank, and Islami Bank). No other methods are supported.

3.2 Minimum Amounts

3.3 Transaction Verification

hi98 reserves the right to verify any transaction for security purposes. Suspicious or unusual transactions may be held for additional verification. Deposits must be made only from the account holder's own payment method. Use of third-party accounts or cards is strictly prohibited.

4. Bonus & Promotion Rules

4.1 Welcome Bonus

New members at hi98 will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000.

• Example: Deposit ৳1,000 and receive a ৳1,200 bonus → total balance ৳2,200.
• Example: Deposit ৳26,000 and receive the maximum ৳15,000 bonus → total balance ৳41,000.

4.2 Wagering Requirements

The welcome bonus carries a wagering requirement of 10 times (10x), applied only to the bonus amount — not to the combined total of the deposit and bonus.

4.3 General Bonus Terms

• Bonuses apply only to the account under which registration was made.
• Withdrawals are not permitted until bonus wagering is complete.
• Multiple bonuses cannot be used simultaneously unless specifically stated.
• hi98 reserves the right to change promotion terms or cancel a promotion at any time.
• If bonus abuse or fraud is suspected, the bonus will be cancelled.

5. VIP Program & Cashback Policy

hi98's VIP program has four tiers. Each tier comes with a weekly cashback benefit. The cashback amount is calculated based on weekly net losses.

The exact criteria for VIP tier advancement can be found through the support team. hi98 reserves the right to change the VIP program terms at any time. Cashback is generally paid on a weekly basis and is added directly to the account.

6. Gaming Rules & Prohibited Conduct

6.1 Fair Play Policy

hi98 is committed to ensuring a fair and transparent gaming environment for all players. All games are operated through trusted software providers, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt.

6.2 Prohibited Conduct

Any of the following activities is strictly prohibited and may result in account termination:

• Using software or any automated method to play games.
• Exploiting game vulnerabilities or bugs to gain an unfair advantage.
• Collusion or conspiring with other players.
• Abusing or manipulating the bonus system.
• Money laundering or illegal financial activity.
• Harassing or disrespectful behavior toward other players.

6.3 Technical Issues

If a game is affected by a technical error, hi98 reserves the right to cancel the relevant round or correct the result. Such cases will be resolved in a reasonable manner. hi98 will not be liable for any losses caused by technical issues.

7. Privacy & Data Protection

hi98 protects your personal information with the highest level of care. We collect only the information necessary to provide our services and never sell or transfer it to any third party. For more details, please read our Privacy Policy.

8. Responsible Gaming

hi98 believes that gaming is a form of entertainment, and we encourage all players to play responsibly. We encourage players to set their own limits and to seek help when needed.

• Only bet money you can afford to lose without causing financial harm.
• Do not treat gaming as a source of income.
• Take regular breaks and set time limits on your gaming.
• Do not try to chase losses by placing more bets.
• If you feel there is a problem, visit our Responsible Gaming page.

9. Limitation of Liability

hi98 provides its services on an "as is" basis and accepts no liability for the following:

• Gaming losses due to internet disconnection or technical issues.
• Delays or errors related to third-party services (payment gateways).
• Losses caused by user negligence or violation of these Terms.
• Force majeure events such as natural disasters or cyberattacks.

hi98 always strives to maintain the highest service standards, but cannot guarantee uninterrupted or error-free service. For any complaints, please contact our support team directly.

10. Dispute Resolution Process

In the event of a dispute or complaint, we ask that you follow the process below:

11. Terms Amendment & Service Termination

11.1 Right to Amend Terms

hi98 reserves the right to amend, modify, or cancel any part of these Terms at any time. Changes take effect as soon as they are published on the website. Where changes are significant, advance notice will be given where possible.

11.2 Right to Terminate Service

hi98 reserves the right to temporarily suspend or permanently terminate the service, with or without notice. In the event of service termination, arrangements will be made to return any valid funds held in accounts.

11.3 Applicable Law

Any matters relating to these Terms will be resolved in accordance with applicable law. hi98 is always committed to the principles of transparency and fairness, and to protecting the rights of all players.